An Interview with NAPHR
The National Association of Park Home Residents (NAPHR) is a voluntary organisation that provides essential advice to Park Home owners in the areas of homeowners’ rights and park home legislation.
As a supporter of the organisation, we wanted to bring you more information about the work they do and explain how they can help; Wendy Threlfall, NAPHR’s Chairperson, answers our questions:
When was NAPHR formed?
NAPHR was formed in 1982. The original founder has now passed away and the organisation is run by a committee.
Why was NAPHR formed?
NAPHR was formed because there was no representative in government to speak on behalf of park home residents. The Implied Terms (the contractual terms implied by law in the pitch agreement between a resident and park owner) also needed to be updated.
How many members do you have?
We have 9,000+ members, which is increasing by the day.
Why would you recommend joining NAPHR?
For just £5.00 per home, we advise on matters relating to mobile home lifestyle, buying a home, forming a Residents’ Association, the Mobile Homes Acts, we also offer advice and support if members feel they are being treated unfairly by site owners.
What can NAPHR help me with?
The NAPHR team can advise on park home law and disputes with park owners.
Are there any particular issues experienced by park home owners that crop up regularly?
The most regular problem we see is lack of maintenance. Although residents pay a service charge within the pitch fee, park owners can sometimes be reluctant to spend it on the upkeep of the site. This causes breaches in both the Licence Conditions and the Implied Terms.
What would you say are the biggest issues facing park home owners?
Being overcharged for water and electricity and site owners blocking the sales of residents’ homes. New legislation has been put in place to stop this action although, sadly, we find that it is still happening.
Are there any battles on the horizon that NAPHR will be getting involved in?
Alongside advising residents on many different aspects of park home law, we are heavily involved in the current parliamentary debate around the 10% commission park owners receive on the sale of residents’ homes. We believe the commission is unfair as the reduced equity from a property sale means many owners can’t afford to move, and feel trapped in their homes.
Would you recommend living in a park home and why?
Park home living can be idyllic if the park owner is a genuine law-abiding person. If they are one of the unscrupulous types then they can make life very difficult for the residents.
What advice would you give to someone looking to buy a park home?
Research the park owner and talk to the residents, they can give you real insight into what life is like in the park and let you know about any issues. Read the 2013 Implied Terms and make sure the correct government forms are being used as part of the purchase.
If you have any questions or concerns at all about buying a park home, please speak to us.
Our contact details are:
For more information, visit: naphr.org.
Lifesure has over 20 years’ experience in providing great value Park Home Insurance for residents. Our policy includes Home Emergency and Legal Expenses cover as standard, and there is no excess* to pay for NAPHR members.
*Excluding claims for escape of water or oil and subsidence.
For more information, or to request a quotation, click here or call us on 01480 402460.