ALL customer feedback

Overall rating: 4.8 / 5 out of 11645 Customer reviews

 

Household insurance

17/01/2019
Service

Service rating : Very efficient and friendly I noticed you sent this on my old email address which is not used. I use paddy10@ btinternet.com all the time now.

Product
Product : I trust Lifesure more than other insurers

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Caravan insurance

17/01/2019
Service

Service rating : Comprehensive, professional, friendly.

Product
Product : Easy to contact by phone to facilitate 1:1 dialogue which is important to me.
Questions were brief and to the point.
UK call centre.
Very competitive quotation.

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Household insurance

16/01/2019
Service

Service rating : It's always easy to get hold of & talk to a person. They find our details online straight away & are always helpful. The prices are reasonably competetive.

Product
Product : Good value for money on house, car & breakdown insurances.

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Motorhome insurance

16/01/2019
Service

Service rating : The lady I spoke to was very helpful and patient and the quote she gave me was the best I had received so I can definitely recommend the company.

Product
Product : The best quote I had even from other brokers using the same Insurance company.

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Household insurance

14/01/2019
Service

Service rating : Very good service definitely be
Using them again.

Product
Product : Good helpful service, young man Oliver, very knowledge about things

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Caravan insurance

14/01/2019
Service

Service rating : All was well except I needed clarification on some of the wording of the policy document, which, in my opinion, was contradictory.

Product
Product : Same comments as above re clarification of some of the wording on the policy document

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Motor insurance

14/01/2019
Service

The whole renewal insurance was dealt with in a clear and concise way

Product
 

Motorhome insurance

13/01/2019
Service

Service rating : People on phone very professional. There was no pressure to take out the insurance and agreed to me having ten minutes to make sure it was the right, the one to fit....

Product
Product : Fitted what I needed and wanted

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Household insurance

12/01/2019
Service

I requested contents insurance only for our new address which came to £166-00 at the time I accepted this but since I have been thinking about what has happened to the £330-00 we paid in August 2018 for the mobile home and the contents, by paying another £166-00 for the same contents that we had in 16 Towerside it now appears that our insurance for house and contents has gone up to £496-00 I would now like to know what has happened to the money which was paid for the same contents in tower side because now there are 8 months left on that insurance which is still running with building only insurance.

Yours Sincerely D G Mason

Product
 

Household insurance

11/01/2019
Service

Service rating : Very helpful when purchasing a home and contents policy

Product
Product : Satisfied helpful staff a young man named OLIVER

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