ALL customer feedback

Overall rating: 4.8 / 5 out of 11142 Customer reviews

 

Motorhome insurance

02/07/2018
Service

Service rating : Easy to deal with & a very good quote

Product
Product : Easy communication and the best price around

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Static caravan insurance

02/07/2018
Service

Service rating : Send out my policy still not received any correspondence.

Product
Product : After not receiving documents was contacted and resent within 10 mins thank you

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Lifesure response:

Hi

Thank you for taking a policy with ourselves and taking time to leave feedback.


I am sorry to hear you did not receive our original documents of 19th June but can confirm having re-sent them this morning by email and post (just incase the email gremlin gets in...

 

Breakdown insurance

29/06/2018
Service

Excellent

Product
 

Motorhome insurance

29/06/2018
Service

Good price for Mazda Bomngo insurance compared to Meerkat, GoCompare etc. Good phone manner and helpful with complexities of no claims bonius etc.

Product
 

Motorhome insurance

29/06/2018
Service

Prompt service with informative employee. Efficient and helpful

Product
 

Motorhome insurance

28/06/2018
Service

Service rating : Quick reply, excellent service very helpful.

Product
Product : Very helpful good telephone service

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Motorhome insurance

28/06/2018
Service

Service rating : Very professional gentleman that I dealt with,

Product
Product : the best price around......

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Park home insurance

28/06/2018
Service

Service rating : The lady I talked to was very friendly yet efficient. It was like we were doing business whilst having a conversation.

Product
Product : All seems very good cover - the proof will be if I ever have the misfortune to need to make a claim

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Static caravan insurance

26/06/2018
Service

Service rating : Yes would buy again .Big saving from the cost of the sites own insurance.

Product
Product : Good value caravan at the right price

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Breakdown insurance

26/06/2018
Service

Service rating : Breakdown cover call in need more people maning the phones call answered quicker and time scale to breack down is unacceptable

Product
Product : Phone Venter undermaned call to long to answer recovery time scoking

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Lifesure response:

Hi Thank you for taking a policy with ourselves and taking time to leave feedback.
I am sorry to hear you have been experiencing problems with the service and in view of this I have tried to contact you to see if we can resolve the matter. I am here this week from 08:00 to 16:00 and would ask...