HOUSEHOLD INSURANCE customer feedback

Overall rating: 4.8 / 5 out of 1086 Customer reviews

 

Household insurance

13/07/2018
Service

Service rating : My faith in Lifesure rests with one person - Beth Crozier. My experience with others in her absence has been poor.

Product
Product : Fair price in a limited choice market

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Household insurance

06/07/2018
Service

Yes I would buy again my advisor couldn't be more friendly and helpful

Product
 

Household insurance

03/07/2018
Service

Service rating : Friendly and efficient excellent service

Product
Product : Good coverage and well covered insurance

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Household insurance

02/07/2018
Service

Service rating : The service was excellent, the lines were busy but I got through to an operator who took the details of my query and passed them on to a representative who called me back. The service was efficient and easy

Product
Product : Can't give full marks as never had a claim

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Household insurance

21/06/2018
Service

Service rating : The service was generally very good, but I was given a quote, without being told there would be an extra cost of £25 arrangement fee.

Product
Product : A policy which started at £192, ended up at £326, because I had made a claim for a cracked toilet in 2016 for £444 PLUS an arrangement fee of £25 which was not explained to me.

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Household insurance

11/06/2018
Service

They were patient and very clear when explaining things. They were cheerful and helpful nothing was to much trouble.

Product
 

Household insurance

11/06/2018
Service

Service rating : the proceedure went smoothly the only problem that occured was a loss of connection part way through

Product
Product : covers all that I need for both buildings and contents

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Household insurance

01/06/2018
Service

Service rating : Helpful, polite, clear & knowledgeable tele assistant. pleasant process

Product
Product : Clear, practical cover, suits my requirements well

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Household insurance

24/05/2018
Service

The assistant was extremely helpful and went 'the extra mile'. I'm very happy.

Product
 

Household insurance

23/05/2018
Service

Straightforward advice, friendly and good price

Product