HOUSEHOLD INSURANCE customer feedback

Overall rating: 4.8 / 5 out of 1100 Customer reviews

 

Household insurance

19/10/2018
Service

Service rating : Lifesure are always easy to deal with

Product
Product : Saved us some money on our home and contents

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Household insurance

14/10/2018
Service

Service rating : I was very impressed with Beth, she provided me with all the details and at extremely good prices, that so I will be shopping in the future with Lifesure.

Product
Product : Extremely good value with what I have purchased in the past, excellent.

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Household insurance

06/10/2018
Service

Service rating : Great service very helpful and polite.

Product
Product : Simply the best in the business

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Household insurance

05/10/2018
Service

Service rating : Great customer service from representatives who were courteous and knowledgeable, and gave good advice/recommendations.

Product
Product : Same cover for less than my renewal quote.

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Household insurance

04/10/2018
Service

Everything was good and no problem

Product
 

Household insurance

01/10/2018
Service

I am very happy with the house insurance policy but this time I did not get any email or phone call from the customer advisor to remind me that the policy was due for renewal so they was about a week I had no cover for my house insurance,then I was told that they would send a email with the details of the policy I didn't receive the email so I waited for a week then phoned again to ask for a paper form of the policy, the advisor are excellent and they are very helpful and friendly but this time a lack of communication let them down hopefully it won't happen again because I have car insurance and breakdown insurance for myself and my daughter.😕

Product
 

Household insurance

20/09/2018
Service

Service rating : From start to finish the process was carried out very efficiently.

Product
Product : A very competitive price compared to other insurers sites visited.

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Household insurance

20/09/2018
Service

Well pleased from start to finish with taking out policy
Amy was excellent in explaining everything to me
Thank you

Product
 

Household insurance

14/09/2018
Service

Service rating : Very helpful and understanding. Documentation was mailed through immediately

Product
Product : Great value compared with existing insurer

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Household insurance

20/08/2018
Service

No messing and trying to baffle me with nonsense. Just spoke directly and friendly and we got things done swiftly and professionally. Thank you

Product