HOUSEHOLD INSURANCE customer feedback

Overall rating: 4.8 / 5 out of 1169 Customer reviews

 

Household insurance

21/03/2019
Service

Service rating : The advisor was very efficient

Product
Product : My renewal quote was double that what I paid for a policy with lifesure

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Household insurance

19/03/2019
Service

Service rating : Excellent service. Very knowledgeable advisor. She went through everything carefully, answered all questions patiently b

Product
Product : Knowledgeable advisor who checked everything very carefully with us.

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Household insurance

19/03/2019
Service

Service rating : On two occasions I called they said they were too busy to deal with me and would call me back but in the end I had to call them back the next day to discuss the insurance, after discussing the details about my static caravan they sent me my policy to which I find they insured my house by mistake so to sum up they need to be more interested and to listen more carefully.

Product
Product : Bought through a compare website because it was the best price at the time but after speaking to the person dealing with me it went up an extra £30.00

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Household insurance

15/03/2019
Service

Service rating : Once I got through to a person found excellent service Very helpful with questions.

Product
Product : as above it was dealt with at the same time

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Household insurance

14/03/2019
Service

very helpful

Product
 

Household insurance

11/03/2019
Service

Easily done
Would recommend

Product
 

Household insurance

06/03/2019
Service

Service rating : Outstanding customer service representative .

The quality of information and service significantly exceeded my expectation.

Product
Product : Outstanding service provided

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Household insurance

28/02/2019
Service

Service rating : Great phone call manor & very helpful
Very well Explainable
Also sorting out a Better deal for me compared to 2018.
Good offer to me 2020 then yes i will conceder Lifesure again

Product
Product : Bargain for Money well chuffed with lifesure park home insurance

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Household insurance

25/02/2019
Service

Really helpful.

Product
 

Household insurance

23/02/2019
Service

Service rating : Good

Product
Product : Good service and value cover

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