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About the policy

Experts in park home insurance for 25 years, you can trust us to know the ins-and-outs of protecting your park home. Having listened to our many park home customers, we’ve designed our own product to include the most popular features1.

Backed by our partner AXA, one of the leading UK insurers, you can be certain your park home is in safe hands. Take a look at our Park home insurance reviews here.

Park home flood coverage now available in high risk areas

We are able to provide flood cover to park homes in even the highest risk flood areas in the UK, thanks to the adoption of the government backed scheme, Flood Re.

We know how critical flood cover is to some park home owners, and we've been working hard to be able to offer cover wherever we can.

Find out more about our flood cover

Contact us today to receive a quote for your park home in a matter of minutes.

Call now 01480 402 460.

1 We include personal possessions (items you take with you when away from home), legal expenses and home emergency cover as standard.

What does our park home insurance cover?

With personal possessions, legal expenses and home emergency included as standard, there’s no need to cut essential cover when insuring your park home with us. And, if you’re a member of NAPHR or IPHAS, you won’t need to pay standard excess should you need to make a claim, giving you one less thing to worry about2.

When choosing a park home insurance policy, it’s important to know what’s included and excluded. Our summary below covers key information about our park home product. No policy protects you against every scenario and it’s best to read the policy documents to understand the conditions and exclusions that apply.

Should you have a request that doesn’t quite fit the mould or prefer to talk with a specialist about what is and isn’t covered in our policy, please call us and we’ll be happy to help. Our UK based team are experts in park home insurance and will ensure you don’t pay for more protection than you need.

What's covered

  • Up to £500,000 cover for your park home
  • Up to £15,000 contents cover for unspecified valuables and £5,000 for a single item
  • Accidental and malicious damage
  • Flood cover available, subject to eligibility criteria, even in known flood risk areas
  • Free legal advice and assistance, including legal cover for site owner disputes
  • 24 hour home emergency cover providing qualified contractors for emergency repairs (up to £500 per claim)
  • Loss or damage to mobility scooters while in the park home site

What's not covered

  • Deterioration or wear or tear
  • Loss or damage caused by a storm to gates, fences, falling trees
  • Accidental damage to buildings and contents by pets
  • Loss or damage caused by electrical or mechanical breakdown
  • Faulty workmanship
  • Mobility scooters registered for use on the road
  • Bicycles valued over £500, unless you tell us about it when you buy your park home insurance

Policy enhancements

  • Key cover - Provides cover for the costs to repair or replace keys attached to the fob we send you in the event of damage, theft or loss
  • Home excess protection - We will reimburse you for the excess on your home insurance policy following a claim on your vehicle/home insurance

2 No excess applies to claims other than escape of water or oil (£75 excess applies) and claims for subsidence, heave or landslip (£500 excess applies) and extended flood cover (£250 excess applies). The no excess benefit applies to any policyholder (subject to postcode eligibility criteria) with a valid membership to the National Association of Park Home Residents (NAPHR) or the Independent Park Home Advisory Service (IPHAS), which needs to be provided at the time of the claim.

Policy documents

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Park home insurance
PDF 285.31 KB
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Key cover insurance (purchased on/after 01.04.20)
PDF 245.69 KB
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Key cover insurance
PDF 152.97 KB
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Home excess reimbursement insurance
PDF 398.22 KB
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Park home insurance (purchased on/after 01.04.20)
PDF 330.35 KB

Claims

Your policy documents provide important information about how to make a claim. Your claim will be handled by our insurance partner who is committed to providing an outstanding service when you need it most.

As an independent, family-owned business, giving you good old-fashioned customer care is important to us. Should you experience any difficulty progressing your claim, we’ll also be on hand to help.

What are your finance options?

Choosing the right protection for your park home is important. Spreading the cost of your insurance can help make it more affordable.

Premium finance options allow you to pay in regular instalments. With flexible payment dates and online account management, credit agreements are also easy to renew, ensuring you’re always protected.

Close Brothers Premium Finance, our award-winning finance partner3, has been making it easier for people across the UK and Ireland to manage their money for over 40 years.

We believe in making insurance straight-forward and easy. When it comes to pay, you can choose from several options, please click here for details.

3Insurance Choice Awards Winner 2018. Insurance vendor of the year