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Key features of Lifesure’s park home insurance policy

Emergency Park Home Cover

Home emergency cover

Flood Cover Park Home

Flood cover for many in high risk areas (4)

Underwritten By Leading Insurer AXA

Underwritten by a leading UK insurer

Malicious Damage Insurance Park Home

Covers accidental and malicious damage

Park Home Legal Expenses Included

Legal expenses, including site disputes

Park Home Cover Up To 500000

Up to £500,000 cover for your park home

Why choose Lifesure for park home insurance?

As a park home insurance specialist, we’ve been arranging park home insurance for more than three decades, so we know a thing or two about what should be in your policy.

Many of our customers tell us our park home insurance offers everything they need, at a price that fits their budget and our excellent customer service is just what they were looking for. In fact, we’re proud to say that we’ve received the Feefo Platinum Trusted Service Award for the fourth year running!

Our award-winning team of agents are always happy to help and can be contacted on 01480 504 200 to provide a new quotation or assist with any changes to an existing policy. And we also offer MyLifesure, an online customer portal providing instant access to your policy details and documents. From here you can send us secure messages and update your details. It’s a convenient tool to get you to the information you need quickly.

Support with claims
If you should need to make a claim on your policy, our insurer partners have dedicated Claims Teams who are there to assist you throughout the claims process. We know that making a claim can be a stressful time, so if you need further support our Customer Care Champion is there to help, for additional peace of mind. And if you’re a NAPHR or IPHAS member, be sure to let us know, as you won’t need to pay the standard excess!

Extra benefits!
When you become a Lifesure park home insurance customer, you’ll be able to benefit from our park home 'Refer a Friend' scheme if you refer us to your friends, neighbours and family! Find out more and how you can earn a £40 reward here.

What does Lifesure’s park home insurance cover?

We’re proud to say that our park home cover is packed full with features. See for yourself how we could protect your home with our handy summary below. Remember that no policy protects you against every scenario and it’s always best to also read your policy documents to understand the conditions and exclusions that apply.

What's covered

  • Up to £500,000 cover for your park home1
  • Up to £15,000 cover for unspecified valuables in your home
  • 24-hour home emergency cover providing qualified contractors for emergency repairs (up to £500 per claim)2
  • Legal expenses, including park owner disputes, covered as standard3
  • Accidental and malicious damage cover
  • Flood cover available, subject to eligibility criteria, even in known flood risk areas4
  • Fire, lightning, explosion, escape of water and storm damage all covered as standard

What's not covered

  • Deterioration or wear or tear
  • Loss or damage to gates and fences caused by a storm
  • Accidental damage to buildings and contents by pets
  • Loss or damage caused by electrical or mechanical breakdown
  • Faulty workmanship
  • Please read our policy documents below to understand the conditions and exclusions that apply

Policy enhancements

  • Key cover Provides cover for the costs to repair or replace keys in the event of damage, theft or loss
  • Home excess protection5 We will reimburse you for the excess on your park home insurance policy following a claim on your park home insurance
  • NAPHR/IPHAS member?6 Don’t forget to tell us if you’re a member when you call for your quote, and we’ll ensure you won’t pay standard excess should you need to make a claim

Terms and conditions, limitations, exclusions and acceptance criteria applies. Policy enhancements are subject to an additional premium.

1 Building, contents, personal possessions worldwide, accidental and malicious damage underwritten by AXA Insurance UK plc

2 Home emergency cover is underwritten by Astrenska Insurance Limited, a trading style of Collinson Insurance Services Limited

3 Family legal expenses and key cover underwritten by ARAG plc, a coverholder of the insurer, ARAG Allgemeine Versicherungs-AG Branch UK

4 There is a cost for covering your park home against flood through the Flood Re scheme and, if you do need to make a flood claim, there is a minimal £250 excess. Not all homes are eligible for the flood cover through the Flood Re scheme. Subject to eligibility criteria

5 Home excess protection is underwritten by Astrenska Insurance Limited

6 For NAPHR and IPHAS members, no excess applies to claims other than escape of water or oil (£75 excess applies) and claims for subsidence, heave or landslip (£500 excess applies) and the Flood Re cover (£250 excess applies). The no excess benefit applies to any policyholder (subject to postcode eligibility criteria) with a valid membership to the National Association of Park Home Residents (NAPHR) or the Independent Park Home Advisory Service (IPHAS), which needs to be provided at the time of the claim

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