General enquiries

If you need to make a change to your policy or you have a general enquiry, please call 01480 402 460 or use this form to contact us.

Please note, during the Covid-19 pandemic, our office is open Monday to Friday, 9am to 5pm.

3 Fenice Court
Phoenix Park
Eaton Socon
St. Neots
PE19 8EW

For all commercial property enquiries, please call 01480 402 475 or email

If you are a customer you can send us a secure message via MyLifesure. Login here.

Leaving feedback

Want to tell us how we did? You can leave us general feedback in the form below.

If you have bought a policy from us, you will receive an email from Feefo (a review website) inviting you to leave public feedback. You can read other reviews here.

Making a claim

Visit our claims page for your insurer’s contact information. You will also find details about making a claim in your policy documents.

To make a complaint

If you have any concerns or complaints about our service, you’ll find contact details for ourselves, the Financial Ombudsman Service and Lloyd’s on our Complaints page.

For marketing and PR enquiries

Please drop an email to

Enquiry form

Please note that we will only use this information to respond to your enquiry. Where you have given us the details, we will contact you by telephone, SMS text, postal letter and email to discuss this.

You can read our full privacy policy here. This explains what information we ask for and how it will be used. It also explains how you can remove your consent for this to be used.

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