Contact Lifesure | Lifesure Group

General enquiries

If you need to make a change to your policy or you have a general enquiry, please call 01480 402 460 or use this form to contact us.

Please note, during the Covid-19 pandemic, our office is open Monday to Friday, 9am to 5pm.

3 Fenice Court
Phoenix Park
Eaton Socon
St. Neots
Cambridgeshire
PE19 8EW

For all commercial property enquiries, please call 01480 402 475 or email commercial@lifesure.co.uk

If you are a customer you can send us a secure message via MyLifesure. Login here.

Leaving feedback

Want to tell us how we did? You can leave us general feedback in the form below.

If you have bought a policy from us, you will receive an email from Feefo (a review website) inviting you to leave public feedback. You can read other reviews here.

Making a claim

Visit our claims page for your insurer’s contact information. You will also find details about making a claim in your policy documents.

To make a complaint

If you have any concerns or complaints about our service, you’ll find contact details for ourselves, the Financial Ombudsman Service and Lloyd’s on our Complaints page.

For marketing and PR enquiries

Please drop an email to marketing@lifesure.co.uk.

Enquiry form

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Please note that we will only use this information to respond to your enquiry. Where you have given us the details, we will contact you by telephone, SMS text, postal letter and email to discuss this.

You can read our full privacy policy here. This explains what information we ask for and how it will be used. It also explains how you can remove your consent for this to be used.

Flood cover now available for highest risk areas

Lifesure is now able to provide flood cover to park homes in even the highest risk flood areas in the UK.

Lifesure receives Feefo Platinum Trusted Service Award

An independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.

Advice for travelling abroad during the Brexit transition period

In short, you don't need to do anything differently when planning a trip to the EU.

Keep the holiday fun going all season with our new legal expenses cover

Disputes with site owners and unruly short-term renters can cause untold upset for holiday home owners.

Trending: Half of Brits ready to quit the rat race

According to new research half of Brits are on the edge of quitting their job and driving off into the sunset.

Struggling to get your self-converted van reclassified as a motorcaravan?

You’ve purchased the van, gone through the highs and lows of self-converting (or perhaps even used an expert company) to create your home away from home, and now it’s time to sort the insurance.

News: Insurance boss in running for director of year title

Paul Reid, Managing Director of Cambridgeshire-based the Lifesure Group, has been shortlisted for the prestigious Director of the Year award at the annual Broker Innovation Awards.

News: Lifesure launches graduate programme

The Lifesure Group has launched a graduate programme with the aim to attract young talent to the UK’s ever-changing insurance industry.

Caravan manufacturer Bailey share their tips for touring this summer

When the sun is shining there is no better place to unwind than the great outdoors and, in our opinion, making a caravan or motorhome your base for your break is a sure fire way to feel home comforts wherever you pitch up.

Buying travel insurance? Make sure you’re covered

Before you go away, it’s important you have the right cover for the type of trip you are going on.

Motorhome insurance

Caravan insurance

Park home insurance

Motor insurance

Home insurance

Travel insurance

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