Motorhome - Referral Scheme – Terms and Conditions

(This is also applicable to campervan customers)

The Promotion

  1. The promotion is only open to residents of England, Scotland, Wales, and Northern Ireland, and available to existing customers (“the referrer”) when those referred (“the friend/referee”) purchase a motorhome insurance policy.
  2. The promotion comprises of existing customers being eligible to receive a £40 reward e-voucher for each successful referral where the friend/referee purchases a new motorhome insurance policy.
  3. All existing motorhome customers can participate in the Refer a Friend promotion and become the referrers to neighbours, friends and family who are not already Lifesure Insurance Broker customers.
  4. There is no limit to the number of Refer a Friend referral rewards the referrer may acquire.
  5. The promotion may be withdrawn or amended at any time, and without notice.
  6. For the avoidance of doubt, the referrer cannot refer themselves.

Referring a friend

  1. To be eligible for the Refer a Friend scheme the referrer shall provide the referee their name, address, and postcode, which will in turn be provided to the promoter at the time of quotation of the referee’s policy. The referrer, in providing their details to the referee, permits the referee to provide these details to the promoter and further permits that their details will be stored within the referee’s record.
  2. The referrer’s details will be held within the referee’s record whilst the quotation is being progressed for the purpose of processing the insurance contract and ensuring the correct allocation of the reward.
  3. Once the quotation has been completed, either transferred to a live insurance contract or not taken up, the referrer’s details will be held for a maximum of 12 months. After 12 months all referrer’s details held on the referee’s record will be purged from the policy administration system.
  4. Under the GDPR conditions set out in our privacy policy, you have the right to be forgotten. This would mean that you are within your rights to request the removal of your details from ‘the referee’ quotation or policy record during this 12-month period. Please be advised that in this event, we would be unable to allocate any potential reward that would have become due as part of the Refer a Friend promotion.
  5. No reward will be paid to the referrer after the 12-month period from initial creation of the referee client record.

Getting the reward

  1. Once the friend/referee has purchased a motorhome insurance policy from Lifesure Insurance Broker, the policy must be in force for a minimum of 30 days to qualify for the promotion.
  2. The referrer should expect to receive the reward voucher after 60 days of the friend/referee policy inception date.
  3. The reward voucher will be an e-voucher dispatched by email to the referrer email address held on their policy record. To ensure that the reward voucher is sent to the correct email address it is the responsibility of the referee to inform Lifesure Insurance Broker of any amendments required to the email address, and to ensure that it remains a valid email address to submit to.
  4. The reward voucher will be dispatched by post if the referrer is unable to confirm an appropriate email address.
  1. The dispatch of voucher is administered by Lifesure Insurance Broker. The voucher is provided through Lifestyle Vouchers. Participants must redeem their voucher within 24 months of receipt (full details available from Lifestyle Voucher website
  1. The promoter shall not provide any update to the referrer of the progress of the referee’s quotation for the purpose of updating on the potential receipt of the reward voucher. However, the promoter will advise the referrer once a referee policy, for which they were responsible for the referral, has progressed to a live insurance contract.


  1. Lifesure Insurance Broker is a trading name of Lifesure Group Ltd (company no. 977416) who are authorised and regulated by the Financial Conduct Authority. The registered office is Walbrook Building, 25 Walbrook, London, United Kingdom, EC4N 8AW.
  2. The terms and conditions of this promotion do not alter or vary the terms and conditions of any Lifesure Insurance policy which may be purchased.
  3. Applications for insurance policies provided by the promoter are subject to its normal terms and conditions including its underwriting criteria. The promoter reserves the right to decline any application for any insurance policy at its absolute discretion and is not obliged to disclose any reason for rejection. In these cases, the referrer will not be eligible to receive the reward voucher.
  4. Any fraudulent activity or abuse relating to the receipt and use of the reward may result in the forfeiture of the reward and termination of the insurance policy.
  5. The promoter is not liable for any reward vouchers that are lost, stolen, or unused unless these are caused by the promoter’s negligence.
  6. The referrer will never be required to share confidential information for the voucher to be correctly allocated.
  7. Due to data protection laws, we cannot share any information with a Refer a Friend referrer regarding a friend/referee for which they believe they are due a gift card. We are only able to confirm the number of reward vouchers which have been successfully awarded.
  8. No cash alternative will be offered. The promoter reserves the right to substitute a reward of equivalent or greater value if this is necessary for reasons beyond its control.
  9. The vouchers may be subject to additional terms and conditions by the issuer of the voucher. Recipients of the voucher, and subsequent digital gift card, agree that the cost of and the responsibility for complying with such additional terms and conditions will be borne solely by them.
  10. The provider of the voucher is not a sponsor of this promotion. The voucher may be redeemed on the Lifestyle Voucher website and exchanged for digital gift cards available on Vouchers cannot be reloaded, resold, transferred for value or redeemed for cash.
  11. Participants are deemed to have accepted and agreed to be bound by the terms and conditions upon entry. Lifesure Insurance Broker reserves the right to refuse entry to the promotion or refuse to award reward vouchers to anyone in breach of these terms and conditions.
  12. These terms and conditions and this promotion is governed by English law and are subject to the exclusive jurisdiction of the English courts.


  1. Rewards will only be paid for new policy purchases made within England, Scotland, Wales and Northern Ireland.
  2. If the policy is cancelled by the friend/referee or Lifesure within 30 days of the policy start date, the referrer will not be eligible to receive the reward voucher.
  3. The Refer a Friend offer can only be applied if the friend/referee is not an existing Lifesure Insurance Broker customer.
  4. The Refer a Friend offer cannot be applied if the friend/referee policy details have been presented for a quotation through a price comparison site and Lifesure Insurance Broker are bound by a contract to pay the price comparison site for the sale.
  5. This promotion is not to be used in conjunction with any other Lifesure Insurance Broker promotions, offers or rewards.
  6. Rewards may not be paid on VAT, delivery, card payment fees, taxes, or any other additional charges.

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