Feedback from our customers is really important to us so if you’d like to say something, we’d love to hear from you.
If you need to make changes to your policy, please call us on 01480 402 460. If you would prefer us to call you back, please include your policy number in the message.
To let us know you’re delighted with the service received, either leave a comment via the Feefo feedback service, or contact the Customer Care Manager at the address on this page.
If you have any concerns or complaints about our service, you’ll find contact details for us, the Financial Ombudsman Service and Lloyd’s on our Complaints page.
Making a claim
If you need to make a claim, you can find the relevant contact details here.
For general enquiries, please call us or complete the form below. We will respond as soon as we can but please note our opening hours on this page.
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