Did you know that ‘Escape of Water’ is the technical term used to describe anything from a burst pipe to a leaking shower unit.

Water damage is one of the most common causes of park home claims* and in some situations, it can cause considerable problems due to the materials used to construct park homes. This is why it is important for park homeowners to maintain their properties. Taking simple preventative action, by regularly checking for leaks or damp patches and using an accredited plumber to carry out any repairs or maintenance, can help homeowners minimise the risk. Following the checklist below can help to avert irreversible damage to your park home.

Whilst you can take steps to maintain your property to prevent water damage, we understand that emergency situations do occur, which is why park home emergency cover[i] is included in our park home insurance policy, as standard. Having this cover means that if there is a home emergency, help is available 24 hours, 7 days a week.

How does Lifesure Home Emergency cover work?

The home emergency feature is different to the park home buildings and contents part of your insurance. It means that if you have a burst pipe, all you need to do is call the home emergency cover line. They will arrange for an approved contractor to come out to your home, to remedy the issue, preventing you from having to make a claim on your park home buildings & contents policy. Home Emergency cover can help in a number of situations, including:

  • Bursting or sudden leakage of water pipes within your home or failure of your domestic hot water heating
  • Complete failure of your central heating system involving a boiler or warm air unit
  • Damage to, or mechanical failure of, the only accessible toilet or cistern in your home, which results in complete loss of function
  • Failure of your mains services for which you are legally responsible
  • Failure of, or damage to, underground drains or sewers

To find out more about the Lifesure park home policy[ii] and home emergency cover feature, visit https://www.lifesure.co.uk/personal-insurance/park-home-insurance or call 01480 402 460.

Terms and conditions, limitations and exclusions apply. Please read the policy wording booklet or Park Home Insurance Product Information Document (IPID) for more information.

*Woodgate and Clark data for 2024

[i] Home emergency cover is underwritten by Astrenska Insurance Limited, a trading style of Collinson Insurance Services Limited. Terms and conditions, limitations and exclusions apply. Please read the policy booklet for more information.

[ii] 2. Building, contents, personal possessions worldwide, accidental, and malicious damage underwritten by AXA Insurance UK plc.

Disclaimer: The sole purpose of this article is to provide guidance on the issues covered. This article is not intended to give legal advice, and, accordingly, it should not be relied upon. It should not be regarded as a comprehensive statement of the law and/or market practice in this area. We make no claims as to the completeness or accuracy of the information contained herein or in the links which were live at the date of publication. You should not act upon (or should refrain from acting upon) information in this publication without first seeking specific legal and/or specialist advice. Arthur J. Gallagher Insurance Brokers Limited trading as Lifesure accepts no liability for any inaccuracy, omission or mistake in this publication, nor will we be responsible for any loss which may be suffered as a result of any person relying on the information contained herein.

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