Did you know that 30% of park home claims are due to ‘Escape of Water’* the technical term used to describe anything from a burst pipe to a leaking shower unit. Water damage is the second largest cause of park home claims* and in some situations, this can cause considerable problems due to the materials used to construct park homes. This is why it is so important for park homeowners to maintain their properties. By taking simple preventative action by regularly checking for leaks or damp patches and using an accredited plumber to carry out any repairs or maintenance, owners can help to minimise the risk. The check list below can help ensure that you have minimised the risk of water damage by following these steps:

  • Make sure your pipes are checked regularly for any leaks
  • Insulate pipes to stop them from freezing which can cause cracks and breaks when they thaw
  • Keep central heating at a minimum of 14 degrees to help prevent burst pipes
  • Have leaks repaired as soon as you notice them to prevent further damage
  • Check to see where your stopcock is, and you can easily turn it off in case of an emergency
  • Ensure the roof is maintained and have any repair work carried out
  • Make sure gutters are clear from debris to stop any blockages which can cause damp

Whilst you can take steps to maintain your property to prevent water damage, Lifesure Insurance Broker understands that emergencies can happen, which is why they have included a special emergency cover feature₁ on their park home policy as standard. Having this cover means that if there is a home emergency, help is available 24 hours, 7 days a week.

How does the Lifesure emergency cover work?

The home emergency feature is different to the park home buildings and contents part of your insurance. It means that if you have an emergency such as a burst pipe, all you need to do is call the emergency cover line. They will organise an approved contractor to come out and help stop the water, preventing you from having to make a claim on your park home buildings & contents policy. Nick Long, Head of Insurance at Lifesure, says, “it’s important for us to know that our customers are taken care of when they need help and support in emergency situations and by including this cover as part of their policy helps to give them peace of mind”. The Lifesure emergency cover feature can help in a number of situations, including:

  • Bursting or sudden leakage of water pipes within your home or failure of your domestic hot water heating
  • Complete failure of your central heating system involving a boiler or warm air unit
  • Damage to, or mechanical failure of, the only accessible toilet or cistern in your home, which results in complete loss of function
  • Failure of your mains services for which you are legally responsible
  • Failure of, or damage to, underground drains or sewers

To find out more about the Lifesure park home policy₂ and emergency cover feature, visit www.lifesure.co.uk or call 01480 402 460.

*Quadra Claims Ltd data 2019-2020

1. Home emergency cover is underwritten by Intana, a trading style of Collinson Insurance Services Limited. Terms and conditions, limitations and exclusions applies. Please read the policy booklet for more information. 2. Building, contents, personal possessions worldwide, accidental and malicious damage underwritten by AXA Insurance UK plc.

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