Accessibility

Web accessibility statement

We’re committed to ensuring that everyone can access and use our website on multiple devices. We test and deliver all content on the website to WCAG 2.0 AA compliance where possible.

We’re always working to make improvements to the accessibility and usability of the website, especially where content and delivery is reliant on third party providers.

We try our best to ensure we test with a range of technologies, but we can’t commit to testing every browser version with every version of assistive technology, not testing on every operating system version or mobile handset type.

If you have any comments and/or suggestions about our website, please contact us by emailing marketing@lifesure.co.uk

Vision and cognition

If you have a visual impairment or disability, changing the settings of your internet browser or using voice-to-speech technology may help.

To increase the size of the text on the screen or to magnify the screen, go to the ‘Settings’ menu on your internet browser. Depending on which browser you use (eg Internet Explorer, Safari, Google Chrome), you’ll find the option to increase the text size under ‘Preferences’ or ‘View’.

Most browsers will also have a text-to-speech function within their ‘Settings’ menu that will read out the text on the screen, as well as descriptions of the images.

Image alt text and accessibility

As standard, we only use alt text where an image conveys essential information for the meaning of the webpage. Where an image is purely decorative, we don’t use alt text as this is unnecessary information and extra “noise” that someone using a screen reader will have to get through before reaching the essential information on a page.

Reporting a web accessibility issue

If you experience and accessibility issues while using our website, please let us know by emailing marketing@lifesure.co.uk

If you’d prefer to speak to us, please call 01480 402 460. We’re here to help Monday to Friday 8am – 8pm, Saturday 8am – 12pm. We are closed on Sundays and bank holidays.

Useful articles

Take a look at our latest news and guides.